Resources available to you as a Cox employee

The Employee Assistance Program (EAP) through Resources for Living is available to all Cox employees.


Resources for Living offers free and confidential counseling with a licensed counselor to help you and members of your household address issues such as:

  • Stress management
  • Relationship problems
  • Interpersonal conflicts
  • Depression/Anxiety
  • Substance abuse
  • Financial issues

Referral programs to assist you in finding resources, information and assistance regarding:

  • Adoption
  • Childcare
  • Special needs
  • Selection of schools, daycare, summer camps or after-school care
  • College
  • Volunteer opportunities
  • Health and wellness issues
  • Career options
  • Elder care
  • Financial planning
  • Convenience services
  • Legal services

To Resources for Living

Call 888-265-1782

Visit Log in using the username “COX” and the password “RFL”

Information and Support for Serious and Chronic Health Conditions


The Aetna Care Advocate Program provides personal, ongoing support from a dedicated healthcare professional who can provide information about your serious or chronic condition and your treatment options.


Reach out to your Care Advocate when you have questions or concerns about:

  • A personal health condition or diagnosis
  • Locating the best physicians or healthcare services for your specific needs
  • Ongoing care for medical conditions
  • Coordination of hospital care
  • Upcoming tests or procedures
  • Finding support groups and resources in your community

Find support from a team of specially trained nurses and medical professionals, dedicated exclusively to Cox Medical Plan participants. One team member will be devoted to your case and provide guidance to you throughout treatment and recovery.


To contact the Aetna Care Advocate team:

Call 888-553-3449 (toll-free)

Choose the Care Advocate Option

Available weekdays from 8 a.m. to 8 p.m. (Eastern) Website

Created to provide our employees, business partners and families with an online resource for getting important information during a crisis. Much of the current content on focuses on what to do in preparation for and during all hazards.


In case of an emergency affecting a Cox company or location, visit to learn what steps you should take, both for work and personal interests. We will regularly update content so that you have the most current news and complete instructions.


Before an Emergency, take time to review the information within this site. We’ve included important information that can teach you how to minimize risks and protect yourself, your family and your colleagues during an emergency. Remember, creating a plan is your first step to becoming prepared.

Wellness is about more than just your physical health, it incorporates aspects of your total wellbeing, including physical, mental and financial health. Your path to wellness means making choices and adopting behaviors that will help you live healthier and happier – at home and at work. Learn more ›